Paul Hammond has been my Independent Financial Adviser since 2004. He also undertook this role on behalf of my late wife. During annual face to face home visits he takes me through my investments and how they have performed with a view to how they may perform in the future because of company changes or international developments. As part of the review we look at the balance between cash which is immediately available, cash invested for the short to medium term and longer-term investments.
Paul has an experienced back office team of support staff who are extremely professional and are on hand during his absence from the office to handle calls from clients. Paul is a very caring individual who takes an interest in individuals as well as their families. He explains issues at a level the client will understand and if the need arises go over the details again to ensure the client fully understands any implications. I have no hesitation in recommending him.
As a newly retired woman, I greatly needed help in setting up investments to add to my state pension. Sean was recommended to me by close friends who were very happy with his advice, and I can absolutely pass on that recommendation to anyone seeking an IFA. He is a lovely man, very approachable, explaining things clearly and patiently. He took great care to evaluate where I felt comfortable on levels of risk involved in different investments. I shall always be pleased to rely on his advice.
Miss D - Kent
We have introduced many clients to Paul Hammond and we find that the quality of advice and the level of service is excellent. These referrals include sole traders, partners and directors of limited companies and we have no hesitation in recommending Paul to other professionals.
I was very grateful for the advice I received from Mr David Chapman about my future finances and pension provider. He gave me the confidence to make the decisions that needed to be made. I would have no hesitation in recommending him.
Mr T - Lichfield
Paul Hammond has been our financial advisor for 10 years. We have never felt pressurised into purchasing any products and Paul has always taken the time to point out the benefits and risks associated with any investments we have made. Paul has helped us to invest in a portfolio of products which we really do feel are best for us and to date all our products are performing in line with our expectations.
The service provided by Paul is somewhat unique in that he is always willing to come to our home and review our investments and provide advice although he is aware that we do not wish to purchase a product or increase our level of investment.
The office set up is first class with staff that are willing to provide us with whatever information we require when we need it.
Overall a first class service we do not hesitate to recommend.
Mr & Mrs B - Hednesford
We have known David for over twenty years, mainly due to his capacity in working for The Co-Operative Insurance Society.
Over this period of time David has been a trusted advisor and of enormous help to us regarding finance. He was instrumental in helping my husband regaining some of his pension after being badly advised, which caused us much distress.
We have always found David an exceptionally honest person, and have every faith in him.
Mrs & Mrs B - Walsall
Tandi contacted us within minutes of us contacting VouchedFor and visited us the next day, her expertise and manner are excellent and the Mortgage offer she has managed to get us far exceeded our expectations - we highly recommend Tandi and her services - Thank you Tandi
I have appointed Tandi and so far my experience has been very positive. She makes herself available at all times and is ready to offer advice and reassurances when things don't go to plan. Would recommend Tandi's services as she is approachable, friendly and knowledgeable about the products we are looking at.
Tandi was very punctual and professional,nice to have an advisor come to me.
Sean went over and above when dealing with a difficult estate agent. I would be prepared to introduce my friends and family to him.
David is so easy to talk to, and explains anything I am not sure of. He is always available for me to phone him. I would be prepared to introduce my friends and family to him.
My family have used Terry Mountford for nearly 30 years. I have personally found him very friendly and helpful and I fully trust him.
The foundation of the service Complete Advice provide to our clients is built on developing a long-term relationship that enables us over time to recommend the appropriate adjustments required to our clients' financial planning strategy as events inevitably change.